MENUClose

閉じる

Available date

Basically, it is possible to book up to 186 days ahead from today.

Depending on your accommodation plan, the reservation period will be different.

If vacancy is full, reservations are not possible even during reservable period.

As for booking with a contract corporation, the reservation period is different depending on the timing of contract renewal etc.

Available date of today ()

()~
()

Check booking acceptance date from the desired date

Desired date for your stay

Reservation acceptance date, ,

Close

× close

 

× close

 

× close

 

FAQ

About Guest Rooms

  • Q.

    Is there room wear for children?

    A.

    There are various sizes for children: S (70cm to 90cm), M (90cm to 110cm) and L (110cm to 130cm).

  • Q.

    How big is one tatami?

    A.

    The size of tatami varies depending on the area, however, a standard tatami size usually corresponds to about 1.6m.

About Nearby Facilities

  • Q.

    Municipal facility: spa and clubhouse

    A.

    For adults, there is a 25m, 7 course pool and a 45cm deep one with a slider for kids.
    The water temperature is set between 28 and 29 degrees in summer and 31 to 32 degrees in winter.
    The facility also offers a spa with water fall shower, scented sauna, open-air bath, cold tub, Jacuzzi and training room. Reservations can be made through the hotel.

    Admission fee
    Adults

    1,200

    Junior High School students

    850

    Elementary School students

    500

    Opening Hours:
    10:00 ~ 22:00 (pools open till 21:30)
    Holidays:
    2nd and 3rd Tuesday of the month; January 1st

    For tennis lovers, on top of a clubhouse (with showers and lockers), the facility offers 6 courts available in all weather conditions and with night lights.

    Prices per person:
    Daytime

    200

    Night time

    300

    Court rental:
    Daytime

    800

    Night time

    800

    Opening Hours:
    10:00 ~ 22:00 (pools open till 21:30)
    Holidays:
    2nd and 3rd Tuesday of the month;
    January 1st

    Currently displayed prices include 8% in taxes. Please note that starting from October 2019 taxes may rise to 10%.

About Restaurants

  • Q.

    How is breakfast like?

    A.

    Breakfast is served in a buffet style, which includes both Japanese and Western dishes. It is served from 7:00 to 9:00 (last entry 8:30).

    Adults (6 years old and above)

    1,782

    Kids (from 3 to 6 years old)

    950

    Infants (below 3 years old)

    Free

    Please note that prices on New Year’s and other holidays may vary (Adults \2,970; Kids \1,782).

    Currently displayed prices include 8% in taxes. Please note that starting from October 2019 taxes may rise to 10%.

  • Q.

    About food allergies

    A.

    Upon requesting it at least 5 days before, we can provide food free of the 7 major allergen ingredients: eggs, milk, peanuts, shrimp, crab, wheat and buckwheat. However, we do not provide food without the 20 other allergen: abalone, squid, salmon roe, salmon, mackerel, beef, pork, chicken, oranges, apples, banana, kiwi fruit, peaches, soybean, sesame, cashew nuts, walnut, yam, matsutake mushrooms and gelatin.
    Moreover, we ask you to understand that as we do not use different utensils in the kitchen, it is impossible to ensure you that the food provided did not come in contact with the above mentioned 7 major allergens.
    You are free to bring safe food (ready-made, froze, etc.) to eat during your stay and eat it at the same table as your trip companions, we will assist you by storing and heating it up for you. Please mention it at the time of reservation and during check-in.

  • Q.

    How much should I bring as a budget for dinner?

    A.

    For set meals, you may want to keep a range of \5,000 to \10,000 per person as a reference.

About Other Services

  • Q.

    Is there a swimming pool or a tennis court?

    A.

    Although there is no pool or tennis court in the hotel, there is a municipal facility that you can reach in about 5 minutes by car from the hotel. It is called “Yukemuri Health Village” and it includes a spa, as well as a club house. You can find more details in the recommended information section.

  • Q.

    Is there internet connection at the hotel?

    A.

    There is free Wi-Fi connection in the Lobby Area, the Rooms and the Restaurants.
    Please select the wireless network (SSID) called “KajikasoRH” on your device.
    Please note that:
    -We are unable to provide support for the functioning of your device, please refer to your device’s manual or support system.
    -The service does not guarantee 100% internet availability.
    -Depending on your equipment and location, it may be difficult to connect.
    -Connection speed might slow down due to unforeseen circumstances.
    -We are not responsible for any damage or loss caused by unexpected suspension or malfunction of the service.
    -It is costumers’ responsibility to keep the connection secure. The hotel is not responsible for security issues such as viruses, leak of information etc.
    -For security reasons we cannot answer questions concerning our system.
    -We do not rent out equipment such as Wi-Fi routers etc.

  • Q.

    Can I store my luggage/packages at the hotel?

    A.

    We can keep your luggage on the day of your arrival before check-in time and on the day of your departure after check-out time.
    You can also send a package to the hotel some days before your stay, we will keep it until your arrival. Please make sure to write the hotel’s name, the name you used to make your reservation, your arrival date (yyyy/mm/dd format) and the name of your group travel, in case you are part of one.

    Example:   
    Royal Hotel Yamanaka Onsen Kajikaso
    Daiwa Tarou – 2019/04/01
    (XTravel n.00000)

    If you want to send a package from the hotel, you can do that at the shopping plaza on first floor, where we also sell boxes. Please talk to the counter staff after having prepared the box and filled in the appropriate documentation.

  • Q.

    Can I purchase medicines at the hotel?

    A.

    As regulated by Article 24 of the Pharmaceutical Law, the hotel cannot provide medicines to our customers.
    We apologize for the inconvenience and appreciate your cooperation. Please purchase necessary medicines before travelling.

Contact us

Please understand beforehand that it may take some time to reply.