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Available date

Basically, it is possible to book up to 186 days ahead from today.

Depending on your accommodation plan, the reservation period will be different.

If vacancy is full, reservations are not possible even during reservable period.

As for booking with a contract corporation, the reservation period is different depending on the timing of contract renewal etc.

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FAQ

About Guest Rooms

  • Q.

    Is there room service?

    A.

    We apologize for the inconvenience, but we do not offer room service. Meals are served in restaurant areas only.

  • Q.

    Are there any baby cribs available?

    A.

    Baby cribs are available for rent upon paying a fee. However, since the number is limited, please contact the hotel in advance.

  • Q.

    Are rooms non-smoking?

    A.

    Yes, since April 2014 all room became non-smoking.
    Public spaces as well, except for some banquet halls, are non-smoking. Please use the smoking room on 1st, 3rd and 7th floor.

  • Q.

    Can I bring my pet with me?

    A.

    Yes, there are two rooms designed for guests coming with pets. The fee is \2,700 per night (per dog). As the number is limited, please note that the rooms may be booked, so please contact us in advance to confirm the availability.
    In addition, in order to let all our guests enjoy their stay, please read and understand the following conditions:
    -We accept small dogs (up to 5kg) older than 1 year only;
    -Please use a carry bag (or small cage) when moving inside the building;
    -Please do not leave your pet alone when you go out;
    -Please bring necessary items such as carry bag, toilet sheets, dog food, etc.;
    -Please do not walk your dog in hotel areas shared with other guests as well (lobby, restaurants, etc.);
    -Please make sure your dog is well trained and does not bark excessively.
    Please note that if the conditions are not satisfied, we may refuse your booking.

    Currently displayed prices include 8% in taxes. Please note that starting from October 2019 taxes may rise to 10%.

  • Q.

    What is the view from the guest rooms like?

    A.

    From some rooms you can see Mt. Yatsugatake (Northern side), Mt. Fuji and Southern Alps (South side).
    From the rooftop observation deck, you can see Mt. Mizugaki and Mt. Kayagatake as well.
    However, please note that depending on the season, weather conditions, etc. it may be hard to get a clear view.

  • Q.

    How big is one tatami?

    A.

    The size of tatami varies depending on the area, however, a standard tatami size usually corresponds to about 1.6m.

About Restaurants

  • Q.

    How is breakfast like?

    A.

    Breakfast is served in a buffet style, which includes both Japanese and Western and style dishes. It is served from 7:00 to 10:00 (last entry 9:30).

    Adults (6years and above)

    1,782

    Pre-schoolers

    950

    Infants (below 3 years old)

    free

    Please note that during New Year's and other holidays prices may vary (Adults 2,970\; Kids 1,782\).

    Currently displayed prices include 8% in taxes. Please note that starting from October 2019 taxes may rise to 10%.

  • Q.

    About allergies

    A.

    Upon requesting it at least 5 days before, we can provide food free of the 7 major allergen ingredients: eggs, milk, peanuts, shrimp, crab, wheat and buckwheat. However, we do not provide food without the 20 other allergen: abalone, squid, salmon roe, salmon, mackerel, beef, pork, chicken, oranges, apples, banana, kiwi fruit, peaches, soybean, sesame, cashew nuts, walnut, yam, matsutake mushrooms and gelatin.
    Moreover, we ask you to understand that as we do not use different utensils in the kitchen, it is impossible to ensure you that the food provided did not come in contact with the above mentioned 7 major allergens.
    You are free to bring safe food (ready-made, froze, etc.) to eat during your stay and eat it at the same table as your trip companions, we will assist you by storing and heating it up for you. Please mention it at the time of reservation and during check-in.

About Other Services

  • Q.

    Is there internet connection at the hotel?

    A.

    There is free Wi-Fi connection in the Lobby Area, the Rooms and the Restaurants.
    Please select the wireless network (SSID) called “YatsugatakeRH” on your device.
    Please note that:
    -We are unable to provide support for the functioning of your device, please refer to your device’s manual or support system.
    -The service does not guarantee 100% internet availability.
    -Depending on your equipment and location, it may be difficult to connect.
    -Connection speed might slow down due to unforeseen circumstances.
    -We are not responsible for any damage or loss caused by unexpected suspension or malfunction of the service.
    -It is costumers’ responsibility to keep the connection secure. The hotel is not responsible for security issues such as viruses, leak of information etc.
    -For security reasons we cannot answer questions concerning our system.
    -We do not rent out equipment such as Wi-Fi routers etc.

  • Q.

    Can I store my luggage/packages at the hotel?

    A.

    We can keep your luggage on the day of your arrival before check-in time and on the day of your departure after check-out time.
    You can also send a package to the hotel some days before your stay, we will keep it until your arrival. Please make sure to write the hotel’s name, the name you used to make your reservation, your arrival date (yyyy/mm/dd format) and the name of your group travel, in case you are part of one.

    Example:   
    Royal Hotel Yatsugatake
    Daiwa Tarou – 2019/04/01
    (XTravel n.00000)

    If you want to send a package from the hotel, you can do that at the shopping plaza on first floor, where we also sell boxes. Please talk to the counter staff after having prepared the box and filled in the appropriate documentation.

  • Q.

    Can I purchase medicines at the hotel?

    A.

    As regulated by Article 24 of the Pharmaceutical Law, the hotel cannot provide medicines to our customers.
    We apologize for the inconvenience and appreciate your cooperation. Please purchase necessary medicines before travelling.

Contact us

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