关于餐厅
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Q.
早餐是什么样的？
A.
Breakfast is served in a buffet style, which includes both Japanese and Western style dishes. It is served from 7:00 to 09:00 (last entry 8:30).
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Q.
关于食物过敏
A.
Please refer to the following link.
关于其他服务
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Q.
您有免费接送服务吗？
A.
A free shuttle bus service between the hotel and Yonago Station (Main Exit) runs twice a day with the following schedule:
From the Station to the Hotel: 15:30; 17:30
From the Hotel to the Station: 8:30; 10:30 -
Q.
您在酒店可以上网吗？
A.
There is free Wi-Fi connection in the Lobby Area, the Rooms and the Restaurants.
Please select the wireless network (SSID) called “daisen-wifi” on your device.
Please note that:
-We are unable to provide support for the functioning of your device, please refer to your device’s manual or support system.
-The service does not guarantee 100% internet availability.
-Depending on your equipment and location, it may be difficult to connect.
-Connection speed might slow down due to unforeseen circumstances.
-We are not responsible for any damage or loss caused by unexpected suspension or malfunction of the service.
-It is the customers’ responsibility to keep the connection secure. The hotel is not responsible for security issues such as viruses, leak of information etc.
-For security reasons, we cannot answer questions concerning our system.
-We do not rent out equipment such as Wi-Fi routers etc. -
Q.
可以在酒店收到包裹吗？
A.
您可以在抵达前或入住前几天将包裹寄往酒店。请务必写下酒店的名称，您用于预约的姓名，抵达日期（yyyy / mm / dd格式），如果您是参加的团体旅行，请注明其团队名。
例：
大仙皇家酒店
Daiwa Tarou - 2019/04/01
（XTravel n.00000）如果您想从酒店邮寄包裹，可以前往一楼的购物中心，在那里有出售纸箱。在准备好纸箱并填写好相应的快递单后，请与柜台工作人员联系。
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Q.
可以在入住前将行李寄存在酒店吗？
A.
我们可以在您入住当天和退房当天保管行李。
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Q.
可以在酒店购买药品吗？
A.
根据“药品法”第24条的规定，酒店无法向客人提供药品。
对于给您带来的不便，我们深表歉意并感谢您的合作。请在出行前购买必要的药品。 -
Q.
纹身政策
A.
有纹身的客人如果想要使用公共浴室设施，则需要在使用公共浴室期间使用纹身遮盖贴：可以覆盖不超过两个8厘米x 10厘米的纹身。
在前台有出售纹身遮盖贴。
